A collection of Lukaszewski authored articles, essays, and briefing documents drawn from more than 300 crisis situations designed to provide insights, theory, and background information to set the stage for crisis communications planning activities.
Chapter topics include: bad news; corporate strategies and management issues; crisis management and vulnerabilities; environmental affairs; labor relations; law and legal issues; and leadership and goals.
Published in cooperation with the Public Relations Society of America. Это и многое другое вы найдете в книге War Stories and Crisis Communication Strategies : A Crisis Communication Management Anthology (James E. Lukaszewski)