The Lean Company: Making the Right Choices deals with making sound decisions regarding all facets of your company, from top management to product development to the production line and customer service. This philosophical framework, along with specific recommendations, will give you the roadmap for improving your company"s competitiveness. Это и многое другое вы найдете в книге The Lean Company: Making the Right Choices (James A. Jordan, James A. Jordan Jr., Frederick J. Michel)