Many corporations are restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book shows you how to request proposals and negotiate and close the agreement-creating the best outsourcing strategy for your business. Это и многое другое вы найдете в книге Business Process Outsourcing : Process, Strategies, and Contracts (with disk) (John K. Halvey, Barbara Murphy Melby)