My Expertise Monica King

Listen, listening, and hearing are each a different word. Learn each one, and you will be a fantastic listener. I'm listening; tell me your stories, and I'll use both ears and not my mouth. I'm all yours. I have so much to say and I can't seem to find even one ear. Remember, there are several types of listening, and knowing which skills to apply is tricky. You can be an active listener, a nod your head listener; just remember to pay attention. Это и многое другое вы найдете в книге My Expertise (Monica King)