Excerpt from How to Talk: Meeting the Situations of Personal and Business Life and of Public Address
There is probably no one who does not tell himself privately, now and then, that he has come short of shining success in some interview, some speech to a group, even in handling some small "situation" within his own household. Where can one go for help with these very personal problems?
What is required, particularly on the part of the man or woman who has been concerned with doing things rather than with talking about them, would seem to be neither an elaborate survey of formal usage nor yet a discussion of the fine points of an expert's play - the preparation of elaborate addresses, or the mysteries of "high-pressure salesmanship" - but a plain account of how to make the best use of resources which we all possess in situations which we all experience.
That is, substantially, what this book offers. It seeks to show the reader how to make an analysis of the conditions of the type of public address in which practically everyone today has to participate, and of conversation as well; to give him a clear statement of what is expected of him, according to current standards of good form; and to suggest practical methods for improving his "technique," at a minimum cost in effort and time. The chapters are the outgrowth of many years' experience in helping individuals to work out their own problems of communication - students in school and college, salesmen, executives in different lines of business and professional activity, women's clubs, social and fraternal organizations.
Good talking is the result of sound thought and energetic purpose utilizing the principles of clear and tactful statement to meet the situation of the moment. All of us talk well now and then, when we are at our best.
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