Excerpt from Organization, Correspondence, Transportation, Vol. 2: Business Organization
The three parts of this volume, entitled respectively "Business Organization," "Business Correspondence" and "Transportation," are all sections of one general subject - business structure and relations. Part I explains both the internal organization of a well-planned concern - the interdependent functions of departments and executive officers - and the general economic organization of society, in which each separate concern fills its own special place. This last-named kind of organization determines the general nature of the relations between any given concern and the rest of the business world.
The two connecting links of society and of business, by means of which most relations external to any concern are established, are communication and transportation. It is, therefore, fitting that the nature and efficient use of present-day facilities for communication and transportation should be discussed in this volume, thus covering the essential features of business relations.
The most important method of communication between business men is the written word. Business letters, designed to designate, to explain, to describe, to convince, to sell, constitute a powerful business force. Next in importance to correspondence as methods of communication are advertising and personal salesmanship, which might logically have been treated in this volume.
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